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Installation & Logistics

Installation Guidelines

Essential criteria and regulatory compliance for setting up your fireplace.

Care GuidesInstallation Guidelines

Installer Qualifications

Your fireplace is made up of a number of different components and it is important to ensure that your installer has the necessary qualifications and experience to fit ALL the components of a fireplace.

Regulatory Compliance

All appliances are supplied with detailed, comprehensive installation and user instructions. All installations must be in accordance with the manufacturer’s instructions, current building regulations and subsequent British standards. The installation should only be carried out by a qualified competent persons. For all gas appliances, a Gas Safe registered engineer and for solid fuel, a HETAS registered engineer. Failure to comply with these requirements may render the appliance unsafe in the first instance, impede on the efficiency and serviceability of your appliance and ultimately invalidate any warranty.

Warranty Terms & Registry

In order to satisfy the terms and conditions of our warranty, all installers must be registered with the appropriate regulating bodies. All gas installers within the UK must be registered with the Gas Safe Register. In the Republic of Ireland the Board Gais and for solid fuel installations all installers must be registered with HETAS and for Scotland be compliant with the current Technical Handbook – Domestic.

Post-Installation Documentation

It is important that you retain all documentation following the installation as this will be required in order to activate the warranty if needed. The documentation should be supplied by building control following successful registration of each installation by the installer, for both gas and solid fuel appliances together with any commissioning certificates, benchmarks and service records completed in the rear of the installation manual. It would be the responsibility of the installer to provide all the necessary information, however in some circumstances where documentation is absent then communications with your local building control officer may be beneficial, for solid fuel installations only.

Hearth & Mantel Bedding Advice

When installing any Granite, Slate or Limestone hearth please ensure the area is flat and free form debris and dust, preferably to be situated on a concrete sub hearth. We would also recommend that the under surface only is primed/ sealed with a suitable PVA glue or equivalent and left to dry sufficiently, prior to bedding down. The hearth would then need to bedded down on a strong sand and cement bed with a medium consistency, taking into account the need to fill any voids, spaces and support points to accommodate the safe functioning of the whole installation when completed. We would also advise that when installing the mantel, always prime and seal the under surface that will come into contact with any adhesive or water based mixes. Failure to adhere to the advice given may result in moisture patches appearing that may stain and damage the material, these effects may be irreversible and render the installation unfit for purpose.

Solid Fuel & Marble Restrictions

Marble is not suitable for solid fuel applications. The colours shown in this brochure are as accurate as possible. If the colour you require is critical then please consult your retailer before making your decision.

Chimney Identification

When you are identifying your chimney please see page 156 in the brochure. If you are not clear please consult your HETAS or Gas Safe Registered (Board Gais in Republic of Ireland) installer or your approved stockist.

Ventilation Requirements

Gas fires with a gas input of 6.9kW or less do not normally require additional ventilation, however there are some circumstances where additional ventilation may be required. This would be determined by your installer when completing a survey before installation. For appliances with an input of 6.9kw or over, please ask your retailer for further information on the additional ventilation requirements.

Decorative Gas Fires & Fire Chambers

When fitting a decorative gas fire within a basket the manufactures instructions and current British standard BS 5871 Part 3, must be followed, and in doing so a risk assessment must be completed by the installer to ensure that a sufficient gap is provided around the basket when placed inside the builders opening or purpose built fire chamber. This is essential for the adequate service and future maintenance of the appliance and also allowing for good access to the controls. It is also important for air flow cooling around the appliance basket, which would also allow for the best possible flame picture. It is also an important consideration to ensure the correctly rated materials have been used within the builders opening or purpose built chamber.

Annual Servicing & Maintenance

Your new gas appliance will require an annual service and maintenance but not limited to, dependent on use. It is a requirement of the warranty that this is carried out by a qualified competent person registered with the appropriate regulatory body. In doing so will help you enjoy many years of trouble free usage of your appliance.

Technical Helpline

All installations should be checked by competent HETAS or Gas Safe engineers to satisfy guarantee compliance.

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